If your headphones don’t work anywhere else, it’s the accessory that’s the issue – not the headphone jack. There’s a chance that your original pair just isn’t compatible with your phone for some reason. You could also try plugging a different pair of headphones into your smartphone before you move forward. If everything works exactly as it should when you’re using another device, you’ve found the source of your problem.
Check your headphones at various volumes: Play music from different sources, at different volumes. 
Check that your device recognizes your headphones: If you use a PC, you can click on the audio icon to ensure that you’re connected. Plug your headphones into another device: It doesn’t have to be a smartphone, anything with an appropriate headphone port will do. It’s pretty easy to check if your headphones are the problem. Your headphone jack may be fine – but your headphones are struggling with some internal issues. It’s easy to assume that your headphone jack is the issue if you haven’t explored any other options. Whether your headphones aren’t working at all or you’re just not getting the right quality of sound anymore, there are a few things you can do to overcome your issues. Plus, constantly plugging in and unplugging your headphones leads to a greater risk of damage. This little hole on your phone is a magnet for dust, moisture, and other problems. Remember, your headphone port on your phone might be durable, but it’s also exposed to a lot of issues. Why Are My Headphones Not Working when I Plug Them In?įixing your headphone jack starts with getting to the root cause of the problem. Step 4: Check Your Phone and Audio Settings. 
Step 1: Check Your Headphone Performance. Why Are My Headphones Not Working when I Plug Them In?.
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